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  1. IWD Support
  2. Frequently asked questions

Frequently asked questions

The guide for troubleshooting the most common issues & answering the most frequent usage questions.

How to use the IWD Platform

  • IWD what?
  • How to learn to use the IWD Platform?
  • How to use the Resource Center on the platform?
  • How to add items to the database?
  • How to book a training?
  • How to download the 3D App?

How to troubleshoot most common issues

  • Having trouble logging in?
  • How to fix a performance issue?
  • How to fix a layout bug?
  • How to report security issues?

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