How to use the Resource Center on the platform?




The Resource Center at the bottom left of the IWD Platform is a valuable tool for users who are looking to expand their knowledge and skills. When you open the Resource Center, you will find several useful features to help you learn to use the platform and make the most out of all features.



Onboarding checklist

The onboarding checklist is designed to help new users get started on the platform in a "learning by doing" manner. It includes step-by-step introductions to each module and helpful tips to navigate the platform easily. 

Note that the available module introductions will depend on your profile rights.


Guided tours

For a hands-on platform tour, make sure to check the guided tours section! Each tour will take you through a process step-by-step, highlighting some of the platform's key features. This can be especially helpful for users who are new to the platform or who are unfamiliar with certain features.


Client Portal

The client portal is a comprehensive library of articles and resources designed to help users learn to use the platform, troubleshoot common issues and answer frequently asked questions. It can be searched directly from the Resource Center. Simply click on an article to open it in the client portal.