The SFTP (Secure File Transfer Protocol) is a secure protocol that facilitates data transfer and it is used to synchronize your own database (e.g. ERP or PIM) with our platform. Instead of importing manually your catalog database, you can set up an SFTP to perform these tasks automatically. However, the specifics of how this is achieved can vary depending on the database software, and the nature of the data.
Connection credentials are required to access the SFTP host. These credentials are provided on demand only, please place a request with our support team should you need them.
Using the connection credentials, you will be able to access the following:
- SFTP Host: sftp.iwd.fr
- Port: 22
The SFTP accepts the same import files as those accepted on the user interface. Please refer to these articles for more information on how to fill in the templates:
The SFTP is structured in three folders: ARCHIVE, IN, and OUT.
1 The import files must be uploaded all at once to the "IN" folder.
2 Once the upload is finished, the system automatically proceeds after a few seconds, starting with a file validation, and then the import.
3 Once the import is complete, the "IN" folder is automatically cleaned and the import is archived under the "ARCHIVE" folder.
The import report is sent via email to the email addresses(s) defined in the instance settings. Note that multiple addresses can be set if necessary.
If the import contains any errors, then the import is unsuccessful and nothing is imported. Please refer to these articles for more information on the different error types and how to correct them:
SUBMIT A REQUEST
IWD can set up an SFTP account for you if you want to manage your own data imports so as to update your database autonomously. Interested? Don't hesitate to get in touch with your CSM or submit a request to our Support team!