[TIPS & TRICKS] Why can't I activate an item?

CHOOSING THE 3D MODEL

In order to activate an item in the Catalog, a specific 3D model must be defined. Selecting a 3D model is a mandatory step in the item creation process since it will define the item’s behavior in the 3D editor. You must define this prior to enabling the item.

Read our article about 3D models and you will be able to activate the item. 

DO YOU HAVE THE RIGHTS?

Depending on your license type, you simply may not have the right to activate the item. Make sure to check your profile and your rights in order to identify which feature is available to you. If you wish to upgrade your account, you can contact us and we will proceed.